- Frequently Asked Questions
- Insurance
Insurance
How do I submit a debt protection claim?
If you have CUNA Mutual Debt Protection through Oregonians and need to file a claim for Life, Terminal Illness, Accidental Dismemberment, Hospitalization, Family Medical Leave, Loss of Life of a Dependent, Disability or Involuntary Unemployment, please file your claim here.
If you prefer, call 888.707.4964 to begin the process and a CUNA Mutual Group Claims Specialist will guide you through the process.
What is Trustage Insurance?
We have partnered with CUNA Mutual to offer Trustage Insurance products to our membership.
There’s nothing like the feeling that you can handle anything that comes your way. TruStage Insurance products & programs help you get there. They’re made available through the companies of the CUNA Mutual Group, working with America’s credit unions and credit union members like you since 1935. We’re committed to providing insurance and investment products that make sense for you, your life, and your budget. And we’re always here to help.
Do you offer auto or home insurance?
Yes we offer insurance products through our partner Trustage Insurance.
Learn more here:
Which address do I send my accidental death and dismemberment (AD&D) enrollment forms to?
CUNA Mutual.
PO Box 61
Waverly, IA 50677-0061.
Life Savings Insurance Questions
Life Savings Insurance Termination Frequently Asked Questions:
Why is Life Savings no longer going to be available to me?
With this product experiencing increased government regulation and a steady decline in demand, our partner, CUNA Mutual Group, made the difficult decision to exit Life Savings. This product was developed more than 75 years ago; they have run their course and have become outdated in today’s economic environment.
When will my coverage for this product expire?
Your coverage will expire on December 31, 2014.
Will an alternative product be offered?
For Life Savings, you have the option to convert your certificate to a primary protection life product. This new policy would provide life insurance coverage up to $5000. If you decide to take advantage of the conversion option, you must apply by January 31, 2015. You will be responsible for premium payments, and your new policy will be effective after you complete the application process. Your premiums will be based on your age at time of application.
Who can I contact to learn about other available options?
To request an application, call CUNA Mutual Group at 855.728.5205 to speak with a fully licensed insurance representative.Their trained staff can help you find coverage that best fits your needs. They will review your situation with you and provide guidance to ensure you have the right type and amount of insurance protection.
How long will they honor claims?
Coverage on existing eligible deposits will cease on January 31, 2015. That means, if you should pass away on or before January 31, 2015, your beneficiaries should submit a claim with your credit union immediately.
How do I cancel or change my AD&D insurance?
You may cancel or change your AD & D insurance policy by calling CUNA Mutual directly at 800.779.5433.
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