Services & Features
How to connect with Mint, Quicken, QuickBooks, etc.
You can connect digital banking with third party services, like Mint or Quicken. If you've already tried making the connection and it's not working, here are some steps you can try.
Connect Oregonians digital banking with third party apps
- Log in to the app and open the area where you can connect to other apps
- If there's a connection in place for Oregonians, delete it
- Search for the Oregonians app and supply your new login information
- Enter the One-Time-Passcode
Please note, when it comes to our app connecting with other apps - this isn't something we have any control over. When our digital banking app changed, it's not like we were able to give the folks at Mint or Quicken a call to let them know. If you're still unable to connect your Oregonians account, please contact support for the third party app.
How can I submit a travel notification?
Let us know if you're travelling outside the U.S. If you'll arrive in more than 1 business day, you can submit a travel notification in digital banking. If that's not enough time or you're already in another country, call 614-564-5105.
Submit a travel notice in digital banking
Online
- Log in
- Tap More in the left-hand menu
- Click Travel Notice
In the app
- Log in
- Open the hamburger menu (three stacked lines, located in the upper right corner)
- Tap Travel Notices in the lower menu bar
How do I get a 10-day payoff for my loan?
You can get a 10-day payoff amount for your Oregonians loan in digital banking online or in the app.
How to get a 10-day payoff amount
Online:
- Log in
- Open the loan tile - there's a few ways you can do this:
- Click the Accounts tab in the left-hand menu and find the tile for the loan
- Click the blue Across all accounts tile and find the tile for the loan
- Click the See all accounts text toward the top of the Dashboard and find the tile for the loan
- Click the text 10-day Payoff Amount located in the loan tile
In the app:
- Log in
- Either scroll over to the loan tile under the Dashboard and click it, or open the Accounts tab and click the tile for the loan
- Click the text 10-day Payoff Details
How can I export my transaction data?
You can export your account history in digital banking online (this feature isn't available in the app). You can export to CSV, for Quicken (QFX), for QuickBooks (QBO), and for Direct Connect (OFX). You can export transactions details by account - for example, your checking account.
How to export transactions
- Log in to digital banking online
- Open the Accounts tab
- Open the tile for the account you'd like to export transactions
- Click Export
- Specify the file format and the transaction date range
- Click the Export button
How do I see my transactions in digital banking?
There are a few different ways you can view your transactions and history in digital banking.
Different ways to get to your transactions and history online
- You can open the Accounts tab
- You can click any of the account tiles on the dashboard
- You can click See all accounts (online) or Overview of all accounts (app) on the dashboard
All three of these methods will take you to the Accounts page. From the Accounts page, you can click on the tile for the account you want to view transactions.
What features are available on the new digital banking?
With digital banking, you won't need to go to a branch or call us to perform safe, quick and secure banking transactions. Here are some of the features available in digital banking:
- Access all of your accounts with one login
- View account history, balances, transactions and cleared checks
- Pay bills and Oregonians loans
- Deposit checks using your mobile device
- Check your accounts on our smartwatch app
- Make person-to-person (P2P) payments to friends and family
- Make account-to-account (A2A) transfers to and from your other bank accounts
- View your credit score
- View eStatements
- Stop/block your debit and credit cards
- Manage your text, email and app notification alerts
- Update your personal information
How do I find a check image for a check I wrote?
You can view copies of your cleared check images in digital banking online or in the app.
How do I temporarily block my card?
You can temporarily block your debit or credit cards from being used in digital banking.
Freeze-block your card
- Log in
- Open the Cards tab
- Locate the card you'd like to block
- Toggle the Active button
- Confirm you want to temporarily block the card and click OK
To unblock the card, toggle the Inactive button.
How do I add an external bank account for A2A transfers?
You can set up account-to-account (A2A) transfers in digital banking. All you need is a checking account with us, and your digital banking login information for the other financial institution.
After you connect the account, it'll be saved for quick transfers next time.
*There are over 1,000 financial institutions you can connect for instant transfers. If your financial institution isn't available, you can add it manually. This process involves two small deposits being sent from us to your external bank account that may take 1-2 business days to appear. After you confirm the deposits, you'll be able to interact with the account and transactions typically take up to 2 business days.
Where to add an external account online
- Log in
- Open the Payments tab
- Click the Bill Pay & External Transfers button
- Select the Member Number* you would like to transact with and click Proceed
- Open the Transfer Money tab
- Click the ADD EXTERNAL ACCOUNT button
- Complete the One-Time-Passcode (OTP) verification
- Select the financial institution* you'd like to connect and follow the prompts
Where to add an external account in the app
- Log in
- Open the Payments tab
- Click the Bill Pay, P2P & A2A button
- Select the Member Number* you would like to transact with and click Proceed
- Open the Transfers tab
- Click the ADD EXTERNAL ACCOUNT button
- Complete the One-Time-Passcode (OTP) verification
- Select the financial institution* you'd like to connect and follow the prompts
*You must have a checking account on your membership in order to use bill pay, P2P and A2A services.
Why can't I see my statements online?
You need to make sure you're signed up for eStatements if you'd like to view your statements in digital banking. You'll be able to view and download all of your statements in the last two years. If you have rust accounts are not set up for an online statement option.
Why do I have a limit on my mobile check deposits?
Mobile check deposits have limits in terms of the number of checks that can be deposited and the amount of a check that can be deposited. These limits are automatically applied based on the relationship you have with us. If you have an account you rarely use with minimal transaction history and very little money in the account, you'll likely have lower mobile check deposit limits automatically assigned to your account.
If you need your limit increased, please
How do I deposit a check on my phone?
- Tap the Check icon at the bottom of the screen in our mobile app.
- Select an account to receive the deposit (if you have a checking account, it will be selected by default).
- Enter the amount of the check you are depositing.
- Select Check Front. Center the front of the check on your screen, and we’ll snap the picture automatically.
- Select Check Back and repeat. Make sure the check is signed.
- Press Deposit.
- Verify the deposit summary looks correct.
How can I make an outgoing wire transfer?
We only accept domestic outgoing wire transfers (no international).
Domestic wire transfer requests take up to 1 business day to process, and out cut-off time for wire transfers is 12:30pm. If you submit your request early in the morning, there's a better chance it will be processed the same day.
We'll get in contact with you before you wire request is actually sent out.
To request an outgoing wire transfer, call us, visit a branch, or log in to digital banking.
Submit a Domestic Wire Transfer in Digital Banking
Online
- Log in
- Open the More tab (online) or the hamburger menu (app, located in upper right-hand corner)
- Click the Services button
- Click Wire - Domestic Outgoing Wire Transfer Request
- Supply the information requested
- Click Submit
On a mobile device
You can't submit a wire transfer request inside our app, but you can submit the request on your phone using a web browser. Visit digital.oregonianscu.com to jump right to the login page for digital banking.
- Log in
- In the search bar, type wire transfer (or something similar)
- Domestic Outgoing Wire Transfer Request text will pop up
- ^ click on this text ^
- Supply the information requested
- Click Submit
How do I pair my smart watch with your app?
When you pair your smart watch with your phone, our digital banking app lets you:
- Check account balances
- Get alerts and security notices
- Confirm payments and deposits
- Find nearby
How do I set up balance sneak peek?
Balance sneak peek is a feature on our digital banking app that lets you see account balances without logging in.
Set up balance sneak peek
- Log in to the app
- Open the hamburger menu (upper right corner, three stacked lines)
- Click Digital Banking Settings
- Under the ACCOUNT SETTINGS tab, select the account you'd like to enable from the drop-down
- Under Settings, activate the Sneak peek toggle
- Scroll down and click the Save button
You have to enable balance sneak peek on each account on your membership that you'd like to see a sneak peek for. To enable other accounts, just start at step #4 above and select the account in the drop-down.
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